Refund policy


Due to the custom nature, the following items can't be returned or exchanged
• Custom or personalized orders
• Digital downloads
• Items on sale
- Already completed crafts

We will gladly accept cancelations 48 hours in advance for Event Room rentals and Splash Room rentals. Events canceled within 24 hours of scheduled event will not receive a refund. 

Paint + Sip events are non-refundable, as we buy products and supplies for every ticket we sell and count on the ticket sales as our final head count for the event. Please contact us for any questions. 



Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any problems with your order.

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